HansaBioMed Life Sciences
Help Center

Frequently Asked Questions

Find answers to common questions about our products and services

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Frequently Asked Questions

Find answers to common questions about orders, returns, and your account.

You can track your order from your dashboard under "Orders" section. Click on any order to see detailed tracking information.

We offer 30-day returns on all products. Items must be unused and in original packaging. Contact support to initiate a return.

Go to Settings > Security to change your password. You will need to enter your current password for verification.

You can reach our support team via the Contact page, create a support ticket, or email us directly.

We accept credit cards, bank transfers, and various local payment methods depending on your region.

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Contact our team today to learn how we can help with your medical equipment needs.

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