Frequently Asked Questions
Find answers to common questions about our products and services
You can track your order from your dashboard under "Orders" section. Click on any order to see detailed tracking information including shipping updates.
Orders can be cancelled within 24 hours of placement if they haven't been shipped yet. Contact support for cancellation requests.
We offer 30-day returns on all products. Items must be unused and in original packaging. Contact our support team to initiate a return request.
Navigate to Settings > Security in your account dashboard. You will need to enter your current password for verification before setting a new one.
Go to your Account > Addresses section where you can add, edit, or remove billing and shipping addresses.
You can reach our support team by creating a ticket, using the contact form on our website, or emailing us directly. We respond within 24 hours.
We accept all major credit cards (Visa, MasterCard, AmEx), bank transfers, and various local payment methods depending on your region.
Enter your discount code in the promo code field during checkout. The discount will be applied automatically to eligible items.
Still have questions?
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Get in Touch
We'd love to hear from you. Reach out using any of the methods below.
Headquarters
Mäealuse 2/1, 12618 Tallinn, Estonia
Business Hours
Mon - Fri: 09:00 - 17:00 (EET)